FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Can I get some samples?

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. We provide free samples, but the freight will be borne by you, and the cost will be returned to you or deducted from your order later.

Is there a discount?

Different quantity has different discount, it depends on your quantity

What's your MOQ?

Our MOQ is 1kg. But usually we accept less quantity such as 100g on the condition that sample charge is 100% paid.

What is the average lead time?

Delivery lead time: About 5-7 days after payment confirmed.

What kinds of payment methods do you accept?

T/T,L/C ,BITCOIN,Western Union,MoneyGram,DP

Do you test all your goods before delivery?

Yes, we have 100% test before delivery, International Authorized Third-Party Test for the products if you need are highly welcome

Do you guarantee safe and secure delivery of products?

We offer professional logistics services, including export customs clearance, customs clearance and every detail of the shipping process which allows us to provide you with a one-stop service from order to delivery of your products to you

Are you trading company or manufacturer?

We are chemical factory in China. So we can provide wholesale price.

Can I track my order?

Yes, we will provide a tracking number once your order ships. You can use this tracking number to check the status of your delivery.


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